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Monday, October 3, 2022 |
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There are five sizes of cabins: Veranda (270 sq. feet), Penthouse Veranda (338 sq. feet), Penthouse Junior Suite (405 sq. feet), Explorer Suites (range from 757–1,163 sq feet), and one Owner’s Suite at 1,448 sq. feet.
Our first voyage on a Viking Ocean cruise was in the Baltic in the fall of 2016. We boarded in Stockholm, Sweden. We were on the ship prior to our having access to our cabin, but we went in search of our cabin, just so we would begin to learn the layout of the ship. We found our cabin (the door was standing open), so we checked it out just a bit. We were then walking down the hall when a cabin steward approached us asking if she could help us. We told her we were just checking things out. She asked for our cabin number, and we gave it to her. Her response was “oh, Mr. and Mrs. Story, I’m so sorry, but your cabin isn’t quite ready”. She already knew the names of the passengers associated with their room number. Her prior passengers had gotten off the ship that morning. And the level of service stayed at that level or even better.
From conversations we had with other passengers and staff, we have learned that Viking hires personality. They feel they can teach any task, but it is the attitude of the individual that makes them Viking material. They also take care of their employees. An example being that they can only work a certain number of months before they must take time off and go home to family. However, before the employee leaves the ship, they know what their next assignment will be, and on which ship. Memory is faulty, but I think they can only work up to five or six months and they must take a month off. They learn your name quickly. They literally always have a smile and a greeting for you. During the pandemic, Viking continued to pay a salary to their employees, even though they were not sailing.
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